Transporter Onboarding Support Representative (Part-Time)

RunBuggy is seeking a part-time Transporter Onboarding Support Representative to support transporters through the onboarding and early account lifecycle. The role involves accurate data entry, managing support inboxes, and providing phone support to ensure transporters are properly verified and set up for success on the platform.

Requirements

• Strong attention to detail and organizational skills
• Clear and professional phone and written communication skills
• Ability to manage multiple tasks in a fast-paced, queue-based environment
• Customer-focused mindset with a willingness to learn onboarding processes and systems
• Prior customer support, call center, or onboarding experience preferred

Benefits

• Market competitive pay
• Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan for full-time employees
• Employee wellness program
• Employee rewards, discounts, and recognition programs