The Operations Management Trainee is an 18-month structured training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics.
Requirements
- Bachelor's degree required
- One (1) year or more customer service with issues resolution experience preferred
- DOT Regulated No
- Detail oriented with excellent follow-up practices
- Strong verbal and written communication skills
- Instills commitment to organizational goals
- Capable of multi-tasking, highly organized, with excellent time management skills
- Able to prioritize work
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Strong mechanical skills
- Effective interpersonal skills
- Excellent influencing skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required
- Basic understanding of Business Finance, controls and metrics beginner required
Benefits
- Comprehensive health and welfare benefits
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
- Medical, prescription, dental, vision, life insurance and disability insurance options