Design, configure, and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Policies, and Catalog UI Scripts. Develop Scoped Applications and reusable components that follow ServiceNow best practices. Build HR Service Catalog items with guided forms, approval flows, and fulfillment tasks. Implement document generation and e-signature integrations (DocuSign, Adobe Sign).
Requirements
- Bachelor's degree in computer science, Information Systems, or Engineering, or equivalent work experience.
- 2-4 years' experience in ServiceNow configuration, development, and management.
- Hands-on experience launching and managing multiple HRSD, Integration services.
- Strong ServiceNow development and scripting skills, particularly in JavaScript.
- Experience using the ServiceNow Glide JavaScript libraries.
- Experience with custom layouts using AngularJS.
- Demonstrable experience in scoped application development.
- Ability to take initiative without explicit direction.
- Strong interpersonal skills with the ability to work effectively in a cross-functional and multi-national team across multiple time zones.
- Proven ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Excellent problem-solving skills and attention to detail.
- Experience in integrating third-party applications with ServiceNow.
- Familiarity with Agile development methodologies and practices.
- Mandatory Certifications: CSA & CAD
- Experience with ServiceNow upgrades or worked on ITSM and AI modules with end-to-end deployment of code.
- Good communication skills, able to articulate challenges, blockers, and queries to stakeholders.
- Demonstrable experience in scoped application development.
- Ability to work effectively in cross-functional and multi-national teams, with a preference for working in the EST timezone (or some overlap with IST)
- Certifications like ITIL or CIS-ITSM will be a plus point.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
