Product Support Analyst I

As a Product Support Analyst I at Sabre, you will be responsible for analyzing and resolving customer issues related to the Sabre reservations system, providing technical support through various communication channels, and collaborating with internal teams to ensure prompt resolution of issues. You will work in a high-speed multitasking environment and be responsible for communicating effectively with customers and internal teams around the world.

Requirements

• High school diploma, university student or graduate
• Technical experience strongly desired
• Good time management and priority setting skills
• Effective teamwork skills
• Ability to work under pressure and handling complexity
• Proficient English and Spanish written and oral communication skills
• Organized, able to multi-task and work in all areas as needed
• Proven analytical and troubleshooting skills
• Excellent customer service skills

Benefits

• Annual performance bonus plans
• Development opportunities in country or globally
• Competitive private health insurance for employees and eligible children
• Extra paid time off (5 extra days each year)
• 3 month paid parental leave
• Daily meal allowance
• End of Year Break
• Life Insurance
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events