Customer Advocate

The Customer Advocate is responsible for delivering a memorable experience to customers through various interactions, managing administrative processes, and resolving customer concerns. This role requires a high school diploma or equivalent, 1-3 years of experience in telephone operations or business administration, and the ability to provide world-class customer service.

Requirements

• High School Diploma/GED/Equivalent required
• 1-3 years telephone operations or business administration experience required
• Ability to provide world class customer service in a changing, fast-paced operation
• Present a professional appearance and wear personal protective equipment
• Ability to travel up to 10%

Benefits

• 401(k) plan with company matching
• medical coverage plans
• paid time off (PTO) programs
• company holidays
• paid volunteer days
• tuition reimbursement