Brand Advocate Voice Angels
SagilityJamaica
Posted February 16, 2026
Full Time
About the Company
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.
Job Description
Provide courteous and prompt resolution to provider/member inquiries, conducting thorough investigations and educating providers/members to achieve resolution on initial contact. Research service failures, identify root causes, and recommend resolutions for service recovery and retention.
Requirements
- Upbeat and outgoing personality
- Entrepreneurial spirit
- Research and investigation skills
- Leadership and communication skills
