
Sagility, formerly part of Hinduja Global Solutions, specializes in tech-enabled BPM services for the healthcare sector.
Team Leader at Sagility (formerly HGS Healthcare) responsible for internal customer relations, process improvement, staff development, and staff management. Coordinates with shift manager and workforce department on team members' schedules and leaves. Recommends corrective services to adjust customer complaints and strives to help the entire team when in need of assistance.
Sagility, formerly part of Hinduja Global Solutions, specializes in tech-enabled BPM services for the healthcare sector.