Patient Access Representative
Saint Luke's Health SystemMissouri, United States
Posted March 27, 2026
Full Time
About the Company
About Saint Luke’s Health System Saint Luke’s serves the West Region of BJC Health System as a faith-based, nonprofit, aligned health system committed to providing the highest levels of excellence in compassionate health care and health-related services. Saint Luke’s cares for patients in 65 specialty services across 67 counties in Missouri and Kansas. Saint Luke’s Hospital has been recognized by U.S. News & World Report as one of the elite hospitals in the nation. For more than 140 years, Saint Luke’s has been dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve. Saint Luke’s offers: - The region’s longest continuously operating adult heart transplant program and one of the nation’s leading cardiovascular programs at Saint Luke's Mid America Heart Institute - Treatment for complex brain and spinal cord diseases and one of the nation’s leading stroke reversal programs at the nationally ranked Saint Luke’s Marion Bloch Neuroscience Institute - The region’s only treatment center dedicated exclusively to treating metastatic breast cancer—the Koontz Center for Advanced Breast Cancer at Saint Luke’s Cancer Institute - Saint Luke’s Convenient and Urgent Care clinics for treatment of minor illnesses and injuries - Liver and kidney transplantation programs - A comprehensive maternal-fetal diagnostic and treatment center - Three Neonatal Intensive Care Units, including a Level IIIb NICU at Saint Luke’s Hospital of Kansas City - Saint Luke’s Rehabilitation Institute, the only comprehensive inpatient rehabilitation hospital of its kind in the region - A nationally recognized children's behavioral health center, Saint Luke’s Hospital Crittenton Children’s Center
Job Description
Are you looking to join a healthcare organization that cares about their employees as much as their patients? Saint Luke’s is a faith-based, nonprofit, locally owned health system in Kansas City that strives for excellence in patient care and provides a collaborative environment where all voices are heard.
Requirements
- Conducts professional patient interviews obtaining demographic, financial, and biographical information
- Understands insurance terminology, obtains information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations
- Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors
Benefits
- Work/life balance
- Dedication to innovation and improvement
- Collaborative environment where all voices are heard
- Support for achieving personal and professional goals