IT Support Specialist
Salas O'BrienBaltimore, Maryland, United States
Posted March 30, 2026
75000 - 90000 USD
Full Time
About the Company
Salas O'Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world.
Job Description
We are seeking an IT Support Specialist to support our organization by providing onsite and remote employee technical support. The ideal candidate will have experience with computer hardware, software, and printer support, as well as Microsoft Office 365 service and administration. The role requires adaptability, flexibility, and a willingness to work on various projects and tasks.
Requirements
- Associate's degree and/or bachelor’s degree in information technology, or related discipline
- 3-5 years of direct IT-related work experience
- Experience with computer hardware, software, and printer support
- Experience with Microsoft Office 365 service and administration
- Experience with Manage Engine ServiceDesk or other ticketing system
- Mobile device troubleshooting skills (Apple IOS and Google Android)
- Experience with asset management and license tracking methodologies
- Experience with Microsoft Active Directory (LDAP) and Group Policy concepts
- IP network troubleshooting skills
- Adaptability, flexibility, and a willingness to work on various projects and tasks
Benefits
- Medical, dental, vision, and basic life insurance
- 401(k) plan
- Purchase company stock at a discount
- 10 paid holidays
- Paid leave programs for military service and new parents
- PTO plans for full-time salaried, exempt and non-team members
