Senior IT Manager

Samba TV is seeking a highly skilled IT Operations Manager to serve as the West Coast site lead for their San Francisco and Los Angeles offices. The successful candidate will be responsible for managing the full scope of corporate IT at their assigned locations, including end-user support, device management, identity and access management, office infrastructure, and security compliance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
• 5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role
• Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment
• Strong hands-on experience with macOS and Windows endpoint management in enterprise environments
• Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement
• Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management
• Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts
• Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

Benefits

• Health insurance
• Wellness offerings
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO)