Customer Success Associate

Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve the safety, efficiency, and sustainability of their physical operations. The Customer Success Associate role is a remote position that requires 2+ years of experience in Customer Success, account management, or strategic consulting, and a Bachelor's degree.

Requirements

• 2+ years of experience in a Customer Success, account management, or strategic consulting role
• Enterprise SaaS experience preferred
• Bachelor's degree from an accredited university
• Strong problem-solving skills
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
• Diplomacy, tact, and poise under pressure when working through customer issues

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Much, much more