Health Eligibility and Access Supervisor

The Health Eligibility & Access Supervisor plays a pivotal role in the new Clinic Revenue Operations unit San Francisco Community Health Center [SFCHC]. This role ensures accurate, complete, and timely submission of claims for medical, dental, mental health and enhanced care management [ECM].

Requirements

• At least junior college or associate undergraduate, a bachelor's in healthcare management, accounting or business management or a related field
• Completion of valid certification in medical billing or coding or must undergo a certification within 90 days from hire
• Minimum of 5 years of experience in billing and claims processing, with a focus on Medi-Cal, Medicare and sliding discount programs
• In-depth knowledge of the DHCS Cal-AIM program regulations, guidelines, and billing procedures
• Proficiency in using billing software and electronic health record (EHR) systems, Epic is a plus
• Strong attention to detail and accuracy in claims submission and documentation
• Excellent communication skills and the ability to collaborate effectively with cross-functions
• Detail oriented, focused, and exemplifies discretion in handling patient health information
• Comfortable and culturally competent in working with LGBTQ communities
• Experience in supervision of a diverse team of staff who serve marginalized communities
• Must pass a full background check and LEIE reference check

Benefits

• Competitive compensation
• Comprehensive health, vision, and dental insurance
• Company sponsored life, and long-term disability insurance
• Generous paid time off including paid holidays
• Company-sponsored retirement plan
• Opportunities for professional growth and development