Customer Support Officer

Temporary Customer Support Officer to join a community-focused team supporting customers with assistive technology. Opportunity for development and growth in a warm and inclusive environment.

Requirements

• Responding to customer enquiries
• Carrying out wellbeing calls and assessments
• Keeping systems and records up to date
• Troubleshooting issues
• Maintaining awareness of customers who may need extra support

Benefits

• 31 days' annual leave pro rata
• Occupational sick pay linked to length of service
• Contributory pension scheme
• Bank holiday enhancements
• Health and wellbeing support
• Company-paid life insurance
• Parental leave arrangements
• Paid volunteering days
• Annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options
• Inclusive culture
• Exclusive retail discounts
• Cycle to Work
• Salary sacrifice arrangements