Business Systems Analyst

We are seeking a Business Systems Analyst to support a technology team to perform account management platform initiatives within the billing domain. This role will play a key part in managing and coordinating activities for newly developed and enhanced systems, ensuring alignment between business needs and technical solutions.

Requirements

• Minimum of 2–5 years of experience as a Business Systems Analyst or similar Analyst type role
• Industry background in telecommunications, technology, or related industry is preferred
• Proven experience understanding billing and financial concepts like subscriptions, rate plans, charges, credits, general ledger, financial reporting, payment processing is required
• Knowledge of SaaS platforms is required
• Proficiency with Excel and PowerPoint are needed
• Experience gathering and documenting business and technical requirements
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent stakeholder management skills
• Experience supporting billing systems or account management platforms
• Familiarity with system releases, upgrades, and production support
• Must be organized, detail oriented and able to work in a client facing support role
• Strong communication skills and the ability to work cross-functionally are essential for success

Benefits

• Comprehensive benefits package