Guest Services Ambassador - Temporary, Part-Time
Santa Barbara ZooSanta Barbara, California, United States
Posted March 27, 2025
Part Time
About the Company
The Santa Barbara Zoo, located in California’s picturesque coastal city, is a leading nonprofit institution devoted to preserving and enhancing the natural world. Through a blend of educational outreach, scientific research, and immersive recreational experiences, the zoo engages visitors and supports global conservation efforts. Its distinctive approach combines hands‑on learning with cutting‑edge research projects, fostering a deep connection between people and wildlife. By partnering with local communities and international conservation organizations, the Santa Barbara Zoo exemplifies a holistic model of stewardship and public engagement.
Job Description
The Santa Barbara Zoo is seeking a friendly and enthusiastic Guest Services Ambassador to provide exceptional customer service and enhance the visitor experience. This part-time, temporary position involves greeting guests, answering questions, processing transactions, and maintaining a clean and welcoming environment. The role is essential for ensuring a positive experience for all visitors.
Requirements
- Greet guests warmly and professionally.
- Answer phone calls promptly.
- Promote memberships and process paperwork.
- Perform ticket sales and customer service.
- Manage guest safety and cleanliness.
- Follow the Zoo’s policies and procedures.
- Handle emergency situations.
Benefits
- Great team
- Beautiful grounds
- Amazing animal collection
- Sunshine & ocean view
- Free parking
- Free guest passes
- Unlimited free tea/coffee
- 20% discounts
- Professional development opportunities
- Lunch & learn events
