AI Virtual Assistant Adoption Manager
SantanderSanta Barbara, California, United States
Posted February 5, 2026
Full Time
About the Company
Santander is a technology-driven organization, evolving from a global, high-impact brand into a customer-centric organization that values bold thinking, innovation, and the courage to challenge what’s possible.
Job Description
Santander is looking for an AI Virtual Assistant Adoption Manager to lead the adoption of Generative AI and development-oriented AI tools across their global technology teams. The role involves leading cross-functional initiatives to integrate state-of-the-art AI tooling in software development workflows, change management, and culture.
Requirements
- 6–10 years of experience in digital transformation, AI adoption, product management, or technology program management roles
- Proven experience leading the adoption of chatbots, voicebots, or Conversational AI solutions in enterprise environments
- Experience defining adoption metrics, business KPIs, and value realization frameworks
- Strong understanding of Generative AI and LLM-based architectures, including NLU/NLP concepts, prompt design, and orchestration patterns
Benefits
- Competitive salary with performance-based bonuses
- Flexibility in working models (remote and onsite)
- Learning opportunities through hundreds of courses on our platforms
- Preferential banking terms, special interest rates on loans, life insurance, and more
- Childcare support and family-friendly programmes
- Access to Santander Contigo, a program for employees and their families offering legal, emotional, and administrative advisory services