Customer Success Partner Senior Advisor, Sweden

We are looking for a Customer Success Partner Senior Advisor to join our SAP BDC Customer Success Manager team. The role involves partnering with customers to sustainably increase consumption of SAP BDC & Analytical services, and coordinating activities with the Account Team. The ideal candidate will have 5-6 years of experience working in the IT Industry in Customer facing roles, and a working knowledge of hybrid and cloud-based landscapes and cloud-based platforms.

Requirements

• 5-6 years of experience working in the IT Industry in Customer facing roles
• Excellent understanding of one or more areas of the Data & Analytics portfolio - SAP Business Data Cloud covering Datasphere, SAP Analytics Cloud, Intelligent applications, BW- BW4HANA, Databricks ML – covering primarily Reporting, Planning and forecasting solutions.
• Foundational knowledge of public cloud platforms and providers (e.g. Microsoft, Annaplan, Snowflake etc.)
• Professional experience with implementing cloud initiatives.
• Excellent communication and presentation skills.
• Familiarity with design thinking methodology is a plus.
• Fluent in both English and local language Swedish or Danish or Finnish
• Certifications in SAP Business Data cloud solutions – Datasphere, SAP Analytics cloud, BW4HANA – BW, Enterprise architecture are a plus.

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• Opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences
• Flexible working models
• Commitment to personal development