IT Change Manager (f/m/d)

IT Change Manager position at Delos Cloud, a sovereign and secure cloud platform for the public sector in Germany. Responsibilities include IT change management process control, planning and coordination of change calendar, definition and optimization of IT service and support processes, and measuring and reporting on process and change performance.

Requirements

• Completed degree in computer science, business administration or a comparable field of study
• Several years of professional experience in IT change management, IT service management or IT process management
• Very good knowledge of ITIL-based change and service management processes
• Practical experience with common ITSM tools
• Documented experience in modeling, analysis, and optimization of IT processes
• Excellent communication and moderation skills
• Very good knowledge of German and English

Benefits

• Varied opportunities for further education
• Trust-based working hours and flexible working time models
• Attractive remuneration package
• Numerous attractive employee benefits
• Flexible mobility programs
• Occupational pension provision
• Tax-privileged benefits
• Working hours account
• Stock program