SAP America, Inc. seeks an IT Technology Service Senior Specialist to design and develop systems, applications, products, services and data to optimize / automate SAP’s business processes and improve work efficiency.
Requirements
- Resolve Complex issues in own area
- Enhance complex systems/processes
- Represent SAP to customers
- Advocate for the end user
- Promote the role of User Experience
- Own a specific IT Infrastructure service or a group of services
- Ensure and optimize service operation of services
- Monitor OLA and SLA compliance for the Service in scope
- Support 'early warning' process in regards to financial risk & opportunities
- Responsible for relevant reporting of the Service in scope on global level
Benefits
- Competitive salary
- Great benefits
- Constant learning, skill growth
- Opportunity for advancement
- Flexible working models
- Employee Referral Program
- Accessibility accommodations