Senior Solution Customer Success Manager - Supply Chain Management Solution
SAPQueensland, Australia
Posted April 21, 2026
Full Time
About the Company
SAP is a cloud company with 200 million users and 100,000 employees worldwide, providing business application software and related services for database, analytics, intelligent technologies, and experience management.
Job Description
We are seeking a Senior Solution Customer Success Manager to act as a trusted advisor for customers adopting SAP Supply Chain Management solutions. The role involves owning the post-sales customer success lifecycle, driving value realization, and identifying expansion opportunities.
Requirements
- 15+ years of total experience with 10+ years as Supply Chain practitioner or cloud software solutions and delivery models in Supply Chain Management.
- 10+ years overall experience in roles such as Customer Success, Solution Advisory, Pre-Sales, Consulting, Sales, or Product Management.
- Hands-on consulting or implementation experience is a strong advantage.
- Experience working in a large, multi-national software/technology organization preferred.
- Bachelor’s degree required.
- MBA, Master’s in Supply Chain preferred.
Benefits
- Constant learning, skill growth, great benefits