Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d)
SAPNorth Rhine-Westphalia, Germany
Posted March 11, 2026
Full Time
About the Company
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Job Description
Solution Customer Success Manager (S-CSM) for Finance Solutions (f/m/d) at SAP, a company that helps the world run better by providing end-to-end business application software and related services.
Requirements
- Act as a trusted advisor to customers, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business.
- Build deep executive relationships and earn trusted advisor status with customers.
- Identify new opportunities for customers to leverage new or expanded SAP solutions.
- Mitigate churn and manage renewals of SAP solutions/services.
- Identify sales leads and support sales in expansion and upsell efforts.
- Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
Benefits
- Constant learning
- Skill growth
- Great benefits
- A team that wants you to grow and succeed