Global Product Customer Support [US Shift]

Global Product Customer Support [US Shift] for Sapiens International Corporation. Provide solutions and workarounds to customer problems in a fast and professional manner, supporting customers worldwide and willing to work beyond regular hours.

Requirements

• Personal skills: Independent worker, out of-the-box thinker, solutions-oriented with good problem-solving skills, presentable, service-oriented, results driven, team player, ability to work towards strict deadlines, self-motivated.
• Excellent written and verbal English skills
• 2-4 years of Experience with support for enterprise application systems/big and complicated systems.
• Ability to work under pressure and provide solutions within the application itself and in the technical environment
• High computer technical skills – knowledge of operating systems & databases (advantages) with the ability to understanding applications logs.

Benefits

• SQL knowledge
• Experience working with financial banking systems
• Web Servers knowledge