Field Support Representative
SaronicAustin, Texas, United States • San Diego, California, United States
Posted April 28, 2025
Full Time
About the Company
Saronic specializes in developing advanced unmanned surface vehicles for maritime security and domain awareness. By integrating top-tier hardware, software, and artificial intelligence, Saronic offers a scalable, fully integrated platform that enhances situational understanding and operational efficiency in marine environments.
Job Description
Saronic Technologies is seeking a Field Support Representative to provide on-site technical support and assistance to DoD partners and customers. This role involves frequent travel to partner and customer locations, focusing on product integration, troubleshooting, customer training, and field testing of autonomous surface vessels and related systems. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented mindset.
Requirements
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field
- Minimum of 3 years of experience in a field support or customer-facing technical role
- Strong technical knowledge of autonomous systems, robotics, or marine vessels
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Willingness to travel frequently
- Familiarity with remote support tools
- Valid driver's license
Benefits
- Medical Insurance
- Dental and Vision Insurance
- Generous PTO and Holidays
- Parental Leave
- Competitive Salary
- Retirement Plan
- Stock Options
- Life and Disability Insurance
- Free lunch benefit
- Unlimited free drinks and snacks
