Head of Collection
SatispayLuxembourg, Luxembourg
Posted October 30, 2025
Full Time
About the Company
Satispay is a European payment network founded in 2015, specializing in mobile payments, digital payments, and money transfer services. With a user base of over 4 million consumers and 300,000 merchants, Satispay simplifies financial transactions for individuals and businesses through innovative solutions like meal vouchers. The company, now an Italian unicorn, prides itself on its diverse team of professionals dedicated to shaping the future of payments in Europe.
Job Description
Satispay is seeking a Head of Collection to lead the strategic planning and execution of the collection strategy, optimizing recovery rates and reducing costs. The role involves leading a team of analysts and operational agents, collaborating with internal stakeholders, and overseeing debt collection agencies. This is a high-growth role within a dynamic environment requiring exceptional leadership and a commitment to impactful results.
Requirements
- Design and execute a collection strategy.
- Lead and develop a team of analysts and operational agents.
- Monitor performance and ensure SLAs are met.
- Manage stakeholder collaboration.
- Innovate and manage strategic relationships.
Benefits
- Unlimited paid time off
- Psychological support
- Professional development programs
- Internal mobility program
- Language classes
- Stock Option Plan
- International relocation support
- Competitive salary
- Flexible Benefit budget
- Meal vouchers
