Senior Site Reliability Engineer

Satsuma is a commerce iPaaS that builds merchant-specific APIs, MCP Servers, and MCP Apps, enabling retailers to connect their full commerce stack once and deploy branded shopping experiences across every AI channel.

Requirements

• 5-8 years in SRE, DevOps, or infrastructure engineering
• Hands-on experience across at least two major cloud providers
• Strong Kubernetes, Terraform, and observability tooling (Datadog, Grafana, or equivalent)
• Experience with AI-assisted development (Copilot, Cursor, Claude Code)
• On-call maturity -- you've owned incidents end-to-end and made systems better afterward
• Prior experience at a startup or high-growth SaaS company
• Familiarity with API gateway infrastructure or commerce tech stacks
• Hands-on experience with MCP or agentic AI infrastructure

Benefits

• Unlimited PTO
• 401(K)
• Healthcare Stipend
• Gym stipend