Relationship Manager
SAViiMakati, Philippines
Posted April 5, 2019
Full Time
About the Company
SAVii is a fintech platform that empowers employees through a suite of financial wellness services, including salary advances, low‑interest loans, mental‑health support, and free COVID‑era insurance. By delivering these benefits with zero cost or risk to employers, SAVii enables companies to enhance workforce productivity and reduce attrition. The platform also provides data‑driven insights to help employers identify engagement gaps and optimize talent retention strategies. Its holistic, employee‑centric approach distinguishes SAVii as a leader in modern workplace financial empowerment.
Job Description
We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. The successful candidate will have a best-in-class track-record of building and maintaining relationships with clients and key personnel.
Requirements
- Building and maintaining relationships with clients and key personnel
- Conducting business reviews to ensure clients are satisfied with our products and services
- Alerting the sales team to opportunities for further sales within key clients
- Achieving client relationship targets and KPI's as set by the Head of Sales
- Escalating and resolving areas of concern as raised by clients
- Monitoring company performance against service level agreements and flagging potential issues
- Updating the CRM and ensuring account managers are aware of changes within clients
- Liaising with internal departments to ensure client needs are fulfilled effectively
