The Eligibility Specialist I is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care.
Requirements
- Meet with patients in-person, including bedside visits, to assess financial assistance eligibility and provide compassionate guidance on available programs.
- Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.
- Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.
- Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
- Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives.
- Efficiently use multiple systems and databases to gather, track, and report on patient data.
- Assist with vacancy coverage, as needed.
- Complete special projects, as assigned.
Benefits
- Paid time off
- 401k Matching
- Retirement Plan