The Part-time Curriculum Specialist at Savvas Learning Company is a dedicated education specialist that provides ongoing support for teachers and introductory product orientations for print, digital, and blended programs. This self-starter role requires strong communication skills to build and maintain relationships with K-12 employees from superintendents to paraprofessionals, ensuring client satisfaction and providing excellent customer service.
Requirements
- Provide consistent, on-going communication and support for pilot teachers throughout the pilot process.
- Provide customer feedback to sales, product, and marketing teams to enhance offerings and strategies.
- Maintain content level expertise through the Savvas Learning Company certification process and agreed upon materials.
- Deliver Program Activation trainings for new and on-going customer accounts.
- Demonstrate a deep understanding and knowledge of Savvas Learning Company's print and digital solutions.
- Maintain positive on-going relationships with customers throughout the sales cycle and after activation, providing support or re-direction to appropriate Savvas teams to ensure client satisfaction.
- Provide excellent customer service at all times.
- Build and maintain relationships with key TK-12 decision-makers within the market segment.
- Collaborate closely with Savvas teams, including sales, services, and product management, to ensure alignment, support, and to address and resolve customer satisfaction issues, ensuring overall customer success.
- Assist with special projects as they are assigned.
Benefits
- Medical Coverage
- Prescription Drug Benefits
- Dental & Vision Coverage
- Time to Recharge
- Time to Recover
- Financial Wellness
- Wellness Programs
- Extra Perks