Manager, Field Training - Full Service Division is responsible for designing, developing, and executing training programs that strengthen the capability and performance of field-based sales roles within the Full-Service Division, including Franchise Field Managers, Account Executives (National Chains), and Brand/Business Development Partners.
Requirements
- Develop and maintain a comprehensive training roadmap for all field sales roles (onboarding, core curriculum, advanced certifications, and leadership readiness).
- Translate business strategies into learning solutions that drive measurable field impact.
- Facilitate training sessions for Account Executives, Brand/Business Development Partners, and Franchise Field Managers across product, sales, and operational topics.
- Provide field coaching and ride-along support to reinforce skill application and accountability.
- Partner with vendor education teams to align brand training and promotional activations with company priorities.
- Develop and manage certification programs for sales, consultation, and leadership excellence.
- Champion digital learning tools (Thrive, Salesforce, Teams) to ensure access to training materials and progress tracking.
- Collaborate with Marketing, Merchandising, Education, and Supply Chain to translate initiatives into field-ready training materials.
- Serve as the learning liaison between corporate strategy and field execution β ensuring training aligns to company culture, values, and customer-first mindset.
- Track training participation, post-training performance metrics, and business impact (sales lift, retention, execution rates).
- Evaluate program effectiveness through feedback, field performance data, and KPI dashboards.
- Continuously refine content based on evolving business needs, field feedback, and industry trends.
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance