Account Manager

Manage sales and maintain relationships with customers to ensure continued business with SBM. Lead team and oversee customer account management, negotiating contracts to maximize profit.

Requirements

• Operate as the lead point of contact for all account matters
• Build and maintain strong relationships between SBM and clients
• Solve conflicts with clients
• Oversee customer account management and negotiate contracts
• Establish budgets with clients
• Identify new sales opportunities within existing accounts
• Give sales presentations to high-level executives
• Forecast and track sales results and annual forecast
• Communicate progress of monthly and quarterly initiatives to internal and external team members
• Meet time deadlines according to customer needs and objectives
• Interview, hire, and train employees
• Plan, assign, and direct work to employees
• Ensure team members work in conformance with SBM policies and procedures
• Provide leadership/motivation and convey the vision and values of SBM to team members
• Conduct employee performance evaluation using key metrics
• Reward and discipline employees
• Address complaints and resolve problems among employees

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k Matching