Engagement Manager, Public Sector
Scale AIWashington, District of Columbia, United States
Posted May 4, 2026
166400 - 249000 USD
Full Time
About the Company
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Job Description
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re hiring an engagement manager to lead and coordinate delivery of agentic workflows for a national security customer, managing customer relationships, scoping agentic workflow use cases, and overseeing onboarding and successful implementation of customer accounts.
Requirements
- Manage customer relationships from the executive to the end user
- Work alongside customers to scope agentic workflow use cases
- Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
- Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
- Oversee onboarding and successful implementation of customer accounts
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous Paid Time Off