Customer Success Management - Internship

Join Scaleway and shape the sovereign cloud of tomorrow. As a Customer Success Management Intern, you will support CSMs in their daily interactions with clients and contribute to improving customer processes to maintain and grow the customer base while delivering a high-quality client experience.

Requirements

• Currently a Master's student (M1 or M2) in a business school or engineering school
• Good communication skills, ability to structure information and produce clear written summaries
• Analytical skills, able to tell a story from data
• First experiences through school projects, internships, or student jobs
• Strong interest in customer relationship management and the tech/cloud ecosystem
• Comfortable working with digital tools such as Slack, Google Workspace, CRM tools (Salesforce is a plus)

Benefits

• Offices with bold design and outdoor spaces
• Healthy meal service at headquarters and breakfast across all sites
• Well-being commitments such as access to a gym, daycare places, and discounted services for caring services
• International environment with dozens of nationalities and English widely spoken
• Career & Mobility with opportunities to transition to other entities within the Iliad Group