Customer Service Advisor

Customer Service Advisor role at Scania, providing excellent customer service and administrative support, with opportunities for career progression.

Requirements

• Meet and greet customers in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account detail, available credit and obtain relevant authorisation.
• Provide timely updates to customers.
• Agree timescales for unscheduled work and follow through to completion.

Benefits

• In-house training
• 25 days holiday + public holidays
• Competitive employer pension
• Discounts on major retail outlets
• 4x basic salary life insurance
• Eligibility to receive an annual 'Company Success Payment'