Join one of the largest privately-owned family of dealerships in the Palm Beaches at Schumacher Automotive Group, where you can always expect the best! As a Digital Sales Consultant, you'll handle online inquiries, qualify leads, and guide customers through the vehicle purchase process, focusing on delivering a positive online experience and achieving sales targets.
Requirements
- Respond promptly and professionally to all internet/digital lead inquiries
- Identify customer needs and interests to determine their suitability for a vehicle purchase
- Maintain clear and consistent communication with customers throughout the sales process
- Have knowledge of proper vehicle inventory and stay informed on current vehicle models
- Maintain a robust follow-up system to maintain leads and drive sales
- Be familiar with and utilize Client Relationship Management (CRM) software
- Match clients with the vehicle that reflects their needs
- Strive to achieve and maintain high customer satisfaction ratings
- Complete and organize proper paperwork for Sales and Finance Managers