Service Advisor

We are looking for a dedicated Service Advisor to oversee the day-to-day operations of our Service Drive, promptly greet customers, and assist them with any questions or concerns with their scheduled maintenance, mechanical or factory warranty.

Requirements

• High school diploma or general education degree (GED).
• At least 6 months of experience as a Service Advisor/Writer at dealership required.
• Customer Service experience preferred.
• A solid track record of performance and strong CSI scores.
• Previous sales/negotiation experience a plus.
• Excellent organizational and time management skills with the ability to follow-through.
• Self-motivated with a strong desire to succeed.
• Professional appearance and good work ethics.
• Must be able to clearly address customer queries or concerns.
• Able to handle minor customer complaints and maintain high customer satisfaction standards.
• Valid Florida Driver’s License.

Benefits

• Comprehensive Health Benefits Program
• Free Basic Life Insurance
• Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
• Employee Assistance Program (Consulting Services, Work/Life Balance Support)
• 401K Savings and Retirement plan with company match
• Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
• Family Fund, a company contribution to support employees with medical hardships
• Degrees at Work Program; earn your bachelor’s or master’s degree along with books for FREE at our Delray location
• Discounts to our employees on vehicles, service, and parts