Customer Experience Representative
Schurz CommunicationsArizona, United States
Posted April 10, 2026
Full Time
About the Company
Schurz Communications specializes in advanced information‑sharing technology that connects people and places worldwide. By prioritizing accuracy and transparency, the company delivers reliable content that empowers audiences to make informed decisions. Its mission is to deepen global understanding, enabling customers to positively influence their communities and society at large. Schurz differentiates itself through a steadfast commitment to truth, a user‑centric approach, and a focus on creating meaningful, worldwide connections.
Job Description
Have you been looking for a challenging job with opportunities for growth and great benefits? Then at Orbitel Communications we have the job for you!
Requirements
- Adapting, learning and delivering the best customer service our industry can give.
- Sell and promote company products and services
- Research customer complaints, processing payments and billing adjustment
- Achieve sales goals by soliciting new and or up sell services
- Follow up on and close sales leads
- Resolve customer account issues
- Perform other duties as may be requested by supervisor
- Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
- Follow all safety rules and comply with company policies and specifications
- Speak and understand English language proficiently
Benefits
- Family Medical (3 plans to choose from)
- Dental and Vision
- Company funded HSA
- Company Paid Short Term Disability
- Company Paid Long Term Disability with Voluntary option
- Company Paid Parental Leave
- Company Paid Life as well as Voluntary policies
- 401(k) with generous company match
- Paid Time Off
- Volunteer Paid Time Off
- Paid Holidays
