This position provides sales/applications engineering & training support to customers, distributors, manufacturers' representatives, customer service, inside sales, and sales/marketing. The preferred candidate will have experience in installing and designing physical layer systems within and to data centers.
Requirements
- Support sales: respond to customer requests for application assistance, assuring product selection, and providing other customer required information as needed.
- Support RSMs in a Sales Engineering role.
- Learn and become proficient and be able to present SumiMap software to potential customers and support customers in loading software.
- Provide product operation and training to support customers. Create and maintain Recommended Procedures documentation, including training videos, for new and existing products.
- Train installers on proper procedures and techniques
- Provide detail designs and recommendations for ABF and 4th Level products