Residence Worker

The Residence Worker provides crisis intervention as needed to maintain the safety and security of the program's clients and staff during their shifts. They ensure the well-being and safety of the clients and staff, enforce policies and procedures, and provide excellent customer service and confidentiality.

Requirements

• Associate degree required
• Ability to prioritize and multi-task
• Ability to work with the homeless population
• Dependable and flexible
• Able to maintain an elevated level of client confidentiality
• Excellent internal and external customer service skills and strong interpersonal skills
• Good verbal and written communication skills, including the ability to communicate with all levels of management
• Must be proficient in Microsoft Outlook, Word, and Excel
• Ability to work under pressure
• Self-motivated and self-directed with the ability to assert oneself
• Exemplary time management skills
• Ability to work with colleagues to solve problems

Benefits

• Paid time off
• Health insurance
• Retirement plan