Director, Client Experience & Partnerships

The Director, Client Experience & Partnerships will lead a team to achieve growth ambitions for the Small Business segment in Canada through designing and implementing solutions that attract new clients and deepen existing relationships.

Requirements

• 7+ years of management experience, preferably in banking product, campaign management and strategy roles
• Excellent understanding of the Small Business and Small Business Professional segment
• Superior interpersonal skills
• Strong communication skills
• Excellent self-motivation skills
• Excellent ability to manage and lead the development, implementation and administration of multiple tasks
• Creative approach to product development and differentiation
• Proven ability to work both inside and outside of the team environment
• Excellent communications skills
• Bachelor’s degree required, MBA or other advanced degree preferred