Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. As Manager, Fraud Regulations and Payments within Fraud Threat Management, you will apply deep knowledge of domestic and international legislation, regulation, and voluntary frameworks to shape and advance the Bankās customer protection and fraud disruption objectives. You will engage external stakeholders to disrupt financial crime at its source through cross-sector collaboration, shared controls, and aligned financial or liability incentives.
Requirements
- Monitor, assess, and interpret domestic and international legislation, regulation, and voluntary industry initiatives impacting fraud, scams, and customer protection outcomes.
- Lead Scotiabankās engagement in public-private and cross-sector partnerships focused on fraud and scam disruption, including collaboration with government bodies, law enforcement, telecommunications providers, social media platforms, digital advertising networks, and peer financial institutions.
- Maintain active engagement with industry counterparts in similar roles at other financial institutions to stay current on emerging cyber-fraud trends, threat actor tactics, and effective mitigation approaches.
- Represent the Bank in industry forums, working groups, and consultations to influence policy, standards, and collective actions that reduce the scale, profitability, and impact of fraud.
- Identify and advance opportunities for cross-sector controls, information sharing, and incentive or liability alignment that address fraud at its point of origin.
- Build and maintain strategic relationships with industry associations, technology solution providers, and emerging technology firmsāincluding frontier AI model providersāto support innovation in fraud prevention and disruption.
- Review and analyze aggregated customer complaint data related to fraud, as well as fraud investigation findings arising from customer claims, to inform understanding of internal trends and emerging risk themes.
- Synthesize external intelligence, industry insights, and internal trend analysis to identify gaps, emerging risks, and opportunities to strengthen Scotiabankās fraud strategy and control environment.
- Advise internal stakeholders across Fraud, Legal, Compliance, Technology, Cybersecurity, Government Relations, and Business Lines on industry developments, policy trends, and evolving fraud threats.
- Support the development of Scotiabankās positions on fraud-related policy, regulatory consultations, and industry submissions, ensuring alignment with customer protection and enterprise risk objectives.
- Contribute to executive-level briefings, internal education, and thought leadership to enhance awareness of the evolving fraud threat landscape and cross-sector mitigation strategies.
- Track and report on the effectiveness of industry engagement activities, partnerships, and intelligence inputs, highlighting outcomes and recommendations to senior leadership.
Benefits
- Annual bonus
- Flexible vacation
- Personal and sick days
- Comprehensive benefits
- Diversity, Equity, Inclusion & Allyship
- Accessibility and Workplace Accommodations
