Senior Manager, Performance and Capacity Tooling

Join a purpose driven winning team at ScotiaTech, a business unit within ScotiaGBS, in Bogota, Colombia. Contribute to the overall success of the GTEP Performance Capacity Management & GTEP SRO team.

Requirements

• Contributes to the overall success of the GTEP Performance Capacity Management & GTEP SRO team
• Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Accountable for creating and maintaining SLOs data and reports for specific areas in GTEP like Infrastructure Operations
• Accountable for facilitating use of technology and tools to enable automation of SLOs
• Accountable for PCM on-boarding/modification requests for specific areas or Business lines
• Expert with Technology Service Management and Operations including Stability data collection and maintenance
• Expert with PCM Tools like Dynatrace, Splunk etc

Benefits

• Inclusive, positive work environment
• Competitive benefits