Service Now Administrator Associate
ScotiabankBogota, Bogota, Capital District, Colombia
Posted July 17, 2025
Full Time
About the Company
Scotiabank delivers personalized advice, products, and services to customers worldwide for financial success.
Job Description
Join a purpose-driven team at ScotiaTech, Scotiabank's new technology hub in Bogota, as a ServiceNow Administrator Associate. The role involves troubleshooting complex issues, providing fixes and solutions, and ensuring system availability in a fast-paced environment.
Requirements
- 1-3+ years of System Administration or development experience with ServiceNow
- 1-3+ years of hands-on experience troubleshooting issues and developing the solution within the ServiceNow platform.
- 1-3+ years of hands-on working experience as a member of a medium or large sized help desk.
- Certified ServiceNow System Administrator certification or training (nice to have)
- ITIL Foundation certification or Training
- University and/or College in Computer Science or related disciplines.
- Experience with System Development Life Cycle and Test methodology.
- Ability to do research and development of new ways to leverage the ServiceNow Platform.
- Strong analytical skills to review Import payloads, monitor integrations and discovery schedules, maintain discovery schedules and dates.
- Multilingual (English/French/Spanish) is a plus.
Benefits
- Inclusive, positive work environment
- Competitive benefits
