Technical Business Analyst - Salesforce

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Technical Business Analyst - Salesforce, you will play a key role in shaping a unified, single-pane-of-glass experience for our Advisors—bringing together data, workflows, and insights into one seamless interface.

Requirements

• Ability to collaborate with senior leaders from Business and Technology to design long-term Business-Technology roadmap for individual Salesforce orgs
• Ability to design and implement Enterprise Org strategy for multiple Salesforce orgs Bank-wide with an emphasis on designing once and implementing many.
• Experience leading discovery sessions with multiple Business and Technology stakeholders to elicit and capture business requirements and processes. Including the definition of user personas, epics, and user stories.
• Ability to design elegant solutions for highly complex problems that can include changes to Technology as well as changes to existing Business processes.
• Proficiency with using agile methodologies and rapid prototyping to rapidly deliver incremental value.
• Must have at least 1 year of experience delivering Salesforce CRM solutions
• Strong communication and leadership skills

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.