Customer Support Specialist

We are looking for a Customer Support Specialist to deliver fast, accurate, and empathetic assistance to Scrambly’s users, resolving issues efficiently and ensuring customer satisfaction.

Requirements

• Strong written communication skills (B2 or better)
• Flexibility to work in shifts, including weekends and holidays
• Effective time management skills
• Strong communication and interpersonal skills
• Exceptional attention to detail and accuracy in all customer communications and documentation
• Reliable internet connection and appropriate home office setup for remote work
• Great adaptability skills

Benefits

• Work schedule: 4/2 rotation
• Training, development support, and bonuses for professional learning
• Opportunities for career growth as Scrambly scales internationally
• Startup environment with freedom to experiment and implement your ideas