IT Support
Scribe SolutionsKansas City, Kansas, United States
Posted February 10, 2026
56000 - 56000 USD
Full Time
About the Company
Scribe Solutions, led by communications veteran Camille Jensen, specializes in bridging complex technical knowledge across organizations and external audiences. The company offers a suite of services—including technical writing, multi-author collaboration, instructional design, competency assurance, and content direction—to streamline knowledge transfer. By combining strategic collaboration with a deep understanding of technical communication challenges, Scribe Solutions delivers tailored solutions that enhance clarity, efficiency, and stakeholder engagement. Its distinctive approach is rooted in a blend of veteran expertise and a commitment to continuous learning through its technical writing courses.
Job Description
The IT Support Specialist will be responsible for technical support, solutions based implementation and IT Troubleshooting for a variety of clients, including troubleshooting for software issues and escalating top level IT Support issues.
Requirements
- Associate degree (AS) or current enrollment in bachelor's program (B.S. /B. A.) in Computer Science and 1-2 years related experience preferred
- Experience as a PC Technician / Help Desk Technician, Preferred
- Excellent problem solving, communication and people skills; demonstrates high-level customer service and the ability to work in a team environment
- Familiar with Windows Networks, Active Directory, VMware ESX, ISCI SAN, TCP/IP Protocol, 802.11 protocols, IPSEC protocol, VLAN’s, Wireless Networking, Exchange, and Microsoft Office products
Benefits
- Medical
- Dental
- Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
