Associate Account Manager

We're looking for an Account Manager to join Second Nature and help us scale our product to millions of people - delivering world-class outcomes and an experience that people love. The role involves managing partnerships proactively, acting as the main contact for external stakeholders, and presenting information back to customers.

Requirements

• Bachelor's degree
• 1-3 years of experience in customer-facing roles, such as account management, client services, customer success, or project coordination
• An analytical mindset, strong data analysis and reporting capabilities, and proficient with Excel

Benefits

• Private medical insurance, provided after your first year with the company
• 25 days of holiday plus national holidays
• Flexible working hours and autonomy over your workload to support your own wellbeing
• Hybrid working policy: 2 days/week in our West London office, the rest of the week remote working
• Budget of £200/year to spend on professional development with additional budget available for role-specific training needs
• Option to join the Salary Sacrifice scheme, and Cycle to Work scheme
• Quarterly company meet ups and socials in London