Debit Card Fraud Specialist
Security First BankRapid City, South Dakota, United States
Posted April 21, 2026
Full Time
About the Company
Security First Bank, a Nebraska‑chartered, privately held institution founded in 1898, operates 26 branches and 12 insurance offices across Nebraska and southwest South Dakota, serving both rural farm communities and urban centers like Lincoln and Rapid City. The bank offers a full suite of commercial, agricultural, and consumer banking products—including checking and savings accounts, mortgage and commercial lending, and a robust ATM network—while also providing commercial and personal insurance services through its Security Gold Club. Security First differentiates itself through meticulous attention to detail, flexible and innovative financial solutions, and a commitment to exceptional customer care, positioning it as a trusted partner for individuals and businesses in the region. As a member of the FDIC and an Equal Housing Lender, the bank upholds strong regulatory compliance and inclusive lending practices.
Job Description
The Debit Card Fraud Specialist is responsible for investigating fraudulent activities and preventing losses. The role involves conducting investigations, reviewing fraud filter alerts, and providing customer service support. The specialist will also process debit card cancellations, reissue requests, and track card orders.
Requirements
- High school diploma or General Education Degree (GED) equivalent required
- 2-3 years call center, customer service or branch operations experience
- Fraud or Risk management in banking or financial industry experience preferred
- Solid technology and internet searching skills
- Ability to work flexible hours, maintain accuracy and confidentiality, and meet deadlines
