Care Team Representative
SedgwickDublin, Ohio, United States
Posted February 11, 2026
32000 - 35700 USD
Full Time
About the Company
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
Job Description
Join Sedgwick and be part of something truly meaningful, supporting people around the world who are facing the unexpected. Enjoy work-life balance, a caring culture, and career growth opportunities.
Requirements
- High school diploma or GED required
- One (1) year customer service experience or equivalent combination of education and experience required
- Excellent verbal and written communication skills
- PC literate, including Microsoft Office products, Windows environment
- Must meet minimum typing requirements
- Strong organizational skills
- Good interpersonal skills
- Ability to multi task in fast paced environment
- Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
- Ability to work in a team environment and/or independently
- Ability to meet or exceed Performance Competencies
- Ability to meet all attendance expectations
Benefits
- Comprehensive training program
- Dedicated mentor and manager
- Career development and promotional opportunities
- Comprehensive benefits package
- 401k and matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Additional voluntary benefits