Senior Marketing Manager – Customer Engagement

Senior Marketing Manager – Customer Engagement role leads SEEK's APAC customer engagement strategy implementation, bringing data-driven experiences to life across candidates and hirers in 8 markets.

Requirements

• Significant experience in CRM, lifecycle or growth marketing with multi-market, multi-channel experience
• Demonstrated experience leading high-performing teams in matrixed organisations
• Deep expertise in Salesforce Marketing Cloud (Journey Builder, Automation Studio, multi-channel orchestration)
• Proven track record designing complex customer journeys using data and experimentation to drive measurable results
• Strong analytical skills with ability to define metrics, interpret data and translate insights for senior stakeholders
• Excellent stakeholder management and collaboration skills, influencing leaders across Product, Technology, Data and Brand

Benefits

• Annual Performance Bonus Plan
• Flexible working
• Paid and unpaid leave benefits
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• The opportunity to work from anywhere for up to 4 weeks per financial year