Retail Shift Manager-Ballantyne Store
SELECT OTHER OPTIONCharlotte, North Carolina, United States
Posted February 4, 2026
Full Time
About the Company
Goodwill is a non-profit organization that creates employment opportunities and funds programs to support individuals and communities through its retail stores and donation centers.
Job Description
Goodwill seeks a Retail Shift Manager for its Ballantyne Store in Charlotte, NC. The ideal candidate will have 1 year of Goodwill retail experience or 2 years of general retail experience, and a high school diploma or GED.
Requirements
- Support store operations and staff management
- Open and close the store, manage deposits, and secure the building
- Resolve customer complaints and issue refunds
- Ensure customers and donors receive friendly, prompt service
- Make production and scheduling decisions
- Manage the flow of donated goods to optimize sales
- Coordinate shipments and merchandise flow to meet goals
- Rotate, organize, and display merchandise by category and color
- Supervise employees and store activities when managers are unavailable
- Report safety or theft concerns to store leadership
Benefits
- Annual raises & production bonuses
- Free skill-building and career development classes
- Generous team member discounts
- Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement